These terms and conditions and the documents referred herein will govern your use of our platform “Drive CNG” and our other related websites, services, applications, and tools. By using the services, you confirm that you accept these Terms of Conditions agree to abide by them
About us
“Drive CNG” platform is operated by Nextlevel Media Ventures and our contact details can be found from our website at drivecng.com.
TERMS & CONDITIONS APPLICABLE TO CUSTOMERS
These terms and conditions are applicable to any person registering as a Customer and using the Services of Drive CNG.
Customer Registration
To benefit from all the features of the Services available you will need to Sign-Up with us by filling the Sign-Up form. You will be asked to provide certain information about yourself including your name, contact details and vehicle information. You must ensure that the information provided by you is correct, complete, and not misleading. You should also inform us promptly of any changes to the information that you have provided, by updating your details, so we can communicate with you effectively.
2. Services to Customers
Post Sign-up certain services will be made available to you free-of-charge. The services will include the ability to search Dealer / Service providers for automotive repair or servicing work you need a Dealer / Service provider to perform for your vehicle, ability to view detailed profile of Dealers / Service providers and their services prices and ratings information and the ability to post feedback and ratings in relation to any Dealer / Service provider you have used as a result of your use of the platform. We reserve the right to add, change or remove services from our platform at any time which may be free or paid.
You must only book a service if you have a genuine requirement for the work detailed to be performed. You must only post Feedback in relation to a Dealer / Service Provider if you have used them because of your use of the website.
We are continually seeking to develop and improve the services we offer and so we reserve the right, at our absolute discretion, to make changes to any part of the service without notice.
3. Mode of Payment for Customers
Some services made available for booking to you include the opportunity to make payments facilitated through our service. Such payments will be made using trusted third-party payment gateways.
By making a payment through “Drive CNG” you undertake that the credit or debit card details, or third party wallet login credentials that you provide are for your own credit or debit card, or wallet account, and that you have sufficient funds to make the payment for the services booked. We reserve the right to alter prices or services or cease to list services at any time, without prior notice or warning.
The total price shown for services is inclusive of the items described for that service and may not include additional services found to be required at the time of availing your service. In such a case the service provider will discuss any change in scope with you and additional agreements or payments where required are made between you and the service provider with no involvement of “Drive CNG”.
Payment options provided may differ between service providers, and services offered. In cases where cash on delivery (COD) is not available as an option, full payment must be made for through a payment option offered to you before services are provided to you.
In cases where cash on delivery (COD) is offered and selected as a payment method, full payment must be made directly to the service provider at the time of service completion.
In cases where a form of online payment is offered and selected you must complete the payment in full to successfully make the booking. Payment details provided are not stored by “Drive CNG” and are encrypted by the payment provider selected to ensure security.
Appointment cancellation done before the car is picked up will be eligible for a refund. “Drive CNG” reserves the right to waive off the cancellation fee when deemed appropriate. However, if the cancellation happens after the car is picked up, no refund will be made.
4. “Drive CNG” Responsibilities to you
We will provide “Drive CNG” Services to you using reasonable skill and care and in accordance with these Terms of Use. However, if you use our services as a customer you acknowledge and agree that the services, we provide are subject to the following limitations and disclaimers:
Although we have asked all users to use “Drive CNG” responsibly, we cannot guarantee the accuracy, integrity, or quality of any information you view or receive of Dealer Partners. This includes any information contained about details of Dealers who are listed in our directory or quality of service you may receive from Dealers you avail using “Drive CNG” or price of services offered by Dealers.
If you use “Drive CNG” you also acknowledge and agree that information contained in any sections are intended to be indicative only and will not form the basis of a binding contract between you and any Dealer. If you choose to instruct a Dealer to carry out any work for you as a result of your use we strongly recommend that you conclude your own written agreement with them clearly detailing the work to be done and the price to be paid. We will not be a party to any agreement or contract which you conclude with a Dealer because of your use of “Drive CNG” services.
PLEASE NOTE: “Drive CNG” or Nextlevel Media Ventures, will not under any circumstances have any responsibility to you or liability to you for the performance or quality of any work which you ask any Dealer to carry out.
GENERAL TERMS & CONDITIONS, APPLICABLE TO ALL USERS
1. Passwords and Security
If you register to use “Drive CNG”Services, you will be given a username and password. You must keep your ID confidential and must not disclose it or share it with anyone. You are responsible for preventing unauthorised use of your ID.
If you believe there has been a breach of security such as the disclosure, theft, or unauthorised use of your ID, you must notify us immediately. If we reasonably believe that your ID is being used in any way which is not permitted by these Terms & Conditions, we reserve the right to suspend access rights immediately on giving notice to you and to block access from your ID until the issues has been resolved.
2. Acceptable Use Policy
The Services allow registered users to create, edit and submit material for inclusion on or transmission via “Drive CNG” including (without limitation) by creating Dealer profile, posting service bookings, responding and updating status of bookings and posting ratings feedback for automotive services. Whilst we do not seek to monitor or control the submission of information, we do reserve the right to delete, move and edit any Material submitted where (in our absolute discretion) we consider it prudent or necessary to do so.ID.
You agree to comply with all applicable laws and regulations when using “Drive CNG”. You are solely responsible for all Material you submit for inclusion on or transmission via “Drive CNG”. You must ensure that all Materials you transmit is lawful and honest. You must not post or transmit any Material that:
• is fraudulent, dishonest, or misleading.
• is unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable or breaches any laws.
• encourages conduct that constitutes a criminal offence, gives rise to civil liability, or otherwise breaches any applicable laws, regulations, or code of practice.
• infringes the copyright or other rights of any third party.
• is technically harmful (including, without limitation, computer viruses or other malicious software or harmful data).
By submitting Material to us you are granting us a royalty-free, non-exclusive licence to use, reproduce, modify, translate, make available and distribute the Material on or through “Drive CNG” for the purpose of operating services.
3. Disclaimers
Whilst we endeavour to ensure that the information available on or through “Drive CNG” is correct, up to date and accurate we do not warrant the accuracy and completeness of such material. “Drive CNG” permits you to access and receive information supplied by third parties. The third parties submitting this information are responsible for ensuring that material submitted is accurate and complies with relevant laws and codes. We will not be responsible to you for the conduct of any such third party or for any error or inaccuracy in any material they supply.
Although we aim to offer you the best service possible, we make no promise that Services will meet your requirements. We cannot guarantee that Services will be fault free or continuously available. Your access to “Drive CNG” may occasionally be restricted to allow for repairs, maintenance, or the introduction of new features.
4. Liability
To the fullest extent permitted by law, we exclude all liability to you for any loss of profit, loss of opportunity, loss of earnings, loss of anticipated earnings or loss of data or for any indirect or consequential losses howsoever arising out of your use of “Drive CNG” or any fault or problem relating to or any content received via “Drive CNG”.
Nothing in these terms of use shall exclude or limit our liability for death or personal injury due to our negligence or for fraudulent misrepresentation or for any other liability which cannot be excluded or limited under applicable law. Your statutory rights as a consumer are not affected by these Terms and Conditions.
5. Termination of Services
We reserve the right to suspend or cancel your registration and/ or terminate your access to “Drive CNG” if you are in breach of these Terms of Use or have made improper use of The Services. You may cancel your registration at any time by informing us in writing. If you do so you must stop using The Services.
The suspension, cancellation or termination of your registration and your right to use The Services shall not affect either party’s statutory right or liabilities.
6. Intellectual Property
Unless otherwise stated, the copyright, database right and other intellectual property rights in “Drive CNG” all content, materials and technology used or appearing or transmitted through it belongs to us or our licensors. All rights are reserved.
7. Privacy and Cookies
The “Drive CNG” platform includes areas where you are requested to input information about yourself. Any information you submit to us shall be subject to the terms of our Privacy Policy. We use cookies on our website. By registering use, you are consenting to our use of cookies
8. General
All notices shall be given to us via email or by post using the contact details set out in the Contact Us section, or to you at either the email or postal address you provide during registration.
We may revise these Terms & Conditions at any time. You are expected to check these Terms & Conditions from time to time to take notice of any changes we make as they are legally binding on you. Some of the provisions contained here may also be superseded by provisions or notices published elsewhere on our website.
9. Applicable Law
These Terms and Conditions will be subject to the laws of Noida, Uttar Pradesh, India, and the courts shall have jurisdiction to resolve any disputes between us.